To provide enhanced levels of convenience Etisalat offers a wide range of additional value added services for GSM line. These services offer you flexibility and control in communication and are extremely simple to activate and deactivate. All supplementary services provided can be used while roaming, provided they are also available and offered by the network of the country where the subscriber is roaming.
Following table shows a quick summary of the list of supplementary value adding services available for GSM phone lines. To get more details on the service features, please click on the appropriate service name.
For subscribing to these services, Please
click here.
| Service Type |
Description |
Subscription Procedures |
Connection Charges |
Rental Dhs. |
Activation Code |
De-activation Code |
| Subscribing through E-shop |
By Visiting Etisalat |
| Subscribe through E-Shop |
| Call Forwarding- Unconditional |
Automatically divert all incoming calls to a predefined number. (Normal Telephone, GSM or Pager) |
Subscribe through E-Shop or Visit Etisalat |
Free |
Dhs.50/- |
15/- per Quarter |
* * 21 * Number # Send |
# # 21 # |
| Call Barring- All Outgoing International Calls |
Restrict all outgoing International Calls only. |
Subscribe through E-Shop or Visit Etisalat |
Free |
Dhs.50/- |
25/-Per Qtr |
* 331 * Barring Code # Send |
# 331 * Barring Code # Send |
| Call Barring- All Incoming Calls |
Restrict all Local & International calls |
Subscribe through E-Shop or Visit Etisalat |
Free |
Dhs.50/- |
25/-Per Qtr |
* 35 * Barring Code # Send |
# 35 * Barring Code # Send |
| Call Barring- All Incoming Calls while Roaming |
Restrict all Local & Int'l calls while Roaming |
Subscribe through E-Shop or Visit Etisalat |
Free |
Dhs.50/- |
25/-Per Qtr |
* 351 * Barring Code # Send |
# 351 * Barring Code # Send |
| Call Waiting |
Attending of incoming call, while already busy on conversation |
Subscribe through E-Shop or Visit Etisalat |
Free |
Dhs.50/- |
15/-Per Qtr |
* # 43 # Send |
# 43 # Send |
| EW@p |
Access of Internet on Mobile. |
Subscriber through E-Shop |
Free |
NA |
Free |
NA |
NA |
| Al Mersal Message Service |
Basic Voice mail Service. Allows caller to leave voice messages |
Subscribe through E-Shop |
Free |
NA |
Free |
After subscribing to the service set up your mail box and forward your calls to the mail box as follows:
Busy: * 67 * 123 #
No Reply: * 61 * 123 #
S/off: * 62 * 123 # |
Busy: # # 67 #
No Reply: # # 61 #
S/Off: # # 62 #
To cancel All: # # 002 # |
| GSM Ishaar Package |
Combination of three GSM Value added Services:
1.Call Waiting
2.Call Conference
3.Email Notification |
Subscribe through E-Shop or Visit Etisalat |
Free |
50/- |
25/-Per Qtr |
Call waiting can be activated as mentioned above. Using GSM handset menu can use call Conference without any command. E-mail notification to be activated from EIM main page. |
NA |
| GSM Email Notification |
Customer having EIM email account get notified by a text SMS (160 Characters) when they received new email in their EIM account. |
Subscribe through E-Shop or Visit Etisalat |
Free |
50/- |
15/-Per Qtr |
1.Select Email forwarding option on EIM page
2. Type the address XXXXXXX@gsm.net.ae in address column
3.xxxxxxx is your 7 digits mobile number |
NA |
| Call Conference |
Allows making calls to more than one number at a time and having multiparty conversation with maximum of five |
Subscribe through E-Shop or Visit Etisalat |
Free |
50/- |
15/-Per Qtr |
1. Busy on Conversation
2. Press 2 followed by send key, first party will be on hold
3.Dial a new number followed by the send key to have conversation
4.Press 3 followed by the send key put both the party on conference
5.Repeat the same procedure for putting 5 parties (maximum) |
NA |
| Services Available As Default |
| Call Forwarding on busy |
Divert calls when your line is busy |
No need to subscribe available by default |
Available as Default |
NA |
NA |
* * 67 * Number # Send |
# # 67 # |
| Call Forwarding on no reply |
Divert calls if you do not reply |
No need to subscribe available by default |
Available as Default |
NA |
NA |
* * 61 * Number # Send |
# # 61 # |
| Call Forwarding on Switch off or no coverage |
Divert calls when your mobile is switched off or outside coverage area |
No need to subscribe available by default |
Available as Default |
NA |
NA |
* * 62 * Number # Send |
# # 62 # |
| SMS Risala |
Sending and receiving of Short text messages |
NA |
Available as Default |
NA |
NA |
Service available by default. Just store Etisalat
Message Center number in your GSM handset.
For GSM: +971506060000
For Wasel: +971506060000 |
NA |